Our privacy was compromised when a hacker got our sim card

Note: The t-mobile rep that originally called us was NOT the hacker, he called to set up the passcode as confirmed by t-mobile. I also asked the guy to confirm his ID before we set up the passcode. Also the passcode did not exist before the call, so if it was the hacker, he would also have to set up the code. Anyway, t-mobile confirmed the call was real.

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